a commitment to quality
The POEM Difference
We stand behind every POEM Product we design and craft. If, for any reason, you have a problem with your purchase, please let us know, and we’ll work to make it right. At POEM Design, everything is made for YOU.
I messaged via Instagram and company customer service email for a question before purchasing. I still haven't heard from anyone. I did purchase a 36 in cause ribbon which was beautiful. I guess quality service and quality products don't go hand in hand.